Privacy Policy

1. Who We Are

Hyeon Counseling (“we,” “our,” or “us”) is operated by a licensed psychological counselor and author based in Seoul, Republic of Korea. We provide educational psychological e-books and self-help guides through our website at hyeon-counseling.com.

Business Address: 16, Sangdo-ro 15da-gil, Dongjak-gu, Seoul 06951, Republic of Korea
Business Registration No.: 186-25-02396
Contact: support@hyeon-counseling.com

2. Information We Collect

We collect the following types of personal information:

• Account information: Your name and email address when you register for an account.
• Purchase information: Records of your purchases (product name, date, amount). Payment card details are processed directly by Polar.sh (via Stripe) and are never stored on our servers.
• Google OAuth data: If you sign in with Google, we receive your name and email address from Google.
• Usage data: Basic server logs (IP address, browser type, pages visited) for security and performance monitoring.

3. How We Use Your Information

• To create and manage your account
• To process your purchases and deliver digital products
• To send purchase confirmation and download emails
• To respond to your support inquiries
• To comply with legal obligations

We do not use your personal information for advertising or sell it to third parties.

4. Third-Party Services

We share your information with the following trusted third parties only as necessary to provide our services:

• Polar.sh / Stripe: Payment processing. Polar acts as the Merchant of Record for your purchase. Your payment data is governed by Polar's Privacy Policy and Stripe's Privacy Policy.
• Resend: Transactional email delivery (purchase confirmations, account emails).
• Google OAuth: Optional sign-in method. Governed by Google's Privacy Policy.
• Cloudflare R2: Secure storage of your purchased PDF files.
• MongoDB Atlas: Secure database hosting for account and order data.

5. Cookies

We use only essential cookies necessary for authentication (JWT tokens stored in memory). We do not use tracking or advertising cookies.

6. Data Retention

We retain your account and purchase information for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes (e.g., tax records).

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your personal data.
• Right to data portability: Request your data in a machine-readable format.
• Right to object: Object to processing of your personal data.

To exercise any of these rights, please contact us at support@hyeon-counseling.com.

8. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure cloud storage, and access controls. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

For any questions about this Privacy Policy, please contact us at support@hyeon-counseling.com.